what we expect from you
In any design project, our team is devoted to providing a successful solution and end product. We work hard to give you our very best work, and we take great pride in what we do. We ask that our clients commit to their project with the same level of dedication.
We start by asking you to sign a contract, which roughly outlines the procedure we will follow, the timeframe we anticipate, and the responsibilities of both our team and of our customer. We also require a deposit before any work can begin. Along with the contract, this is critical to establishing the professional relationship between designer and client.
We will establish and define client deliverables, and explain to you exactly what we expect from you. Whether it is finalized text copy, logos and graphics, photography, etc., we expect certain content from you to be delivered in a timely manner. In order to move your project forward, we will need your materials to base your designs around.
If the client is not able to deliver the required content, we may suggest an alternative plan, such as assigning those responsibilities to our team. This may alter the terms of your contract and the respective fees. We try to establish an understanding before we begin a project, to avoid this type of complication.
The other important client responsibility in for any design project is providing feedback. As we work diligently to complete various stages of your project, we will require you to provide us with feedback on the work. Your feedback will help us better create the best design solution for you – since no one knows your business better than you. Your feedback along the way will also help us avoid having to redo any of the work once it is complete, and thus avoid any additional fees.
Naturally, when the client is committed to the project and provides timely feedback, we are able to work efficiently through the appropriate stages and arrive at a great finished product more quickly. When a client is unable to provide timely feedback, the project becomes delayed, scheduling conflicts can occur, and the momentum of your project becomes diminished. With any logo design, web design or print design project, the more focused and dedicated the client is, the better the end result will be.
If you are ready to commit to a professional design, advertising or marketing project, please fill out our quick survey, and we will contact you to get things moving.